Services

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Strategy 

MiCO are experts in designing and developing business and digital strategies that use innovation to enable the overall objectives of the business. Importantly, we use our practical implementation experience to ensure that our strategies are realistic, achievable and are prepared alongside clear delivery plans. As well as working on mandates and business cases, we also create strategic plans/cases for health and social care organisations and systems.

 

 

Definition and planning

We understand how to make change happen through connecting people, technology, governance and processes. Our advisory and delivery support services help organisations to define clear plans that deliver defined outcomes. A key part of our planning process is mapping the other projects, activities and objectives within the organisation to make sure that plans are joined-up and cohesive.

 

 

Programme delivery

MiCO offers end-to-end programme delivery for all types of digital and technical transformation using structured project management disciplines alongside a practical, flexible and determined approach that makes things happen. Programme delivery includes full PMO and governance structure set-up, business requirements definition, cost/benefit analysis, stakeholder engagement and all phases of delivery through to the successful transition to business as usual.

 

 

Solution design, procurement and testing 

We help organisations to clearly define their requirements from technological solutions. We align technology and processes and carry out comprehensive testing so that you can be confident that all solutions will deliver the desired results. We understand how to structure and carry out rigorous procurement processes that meet the requirements of public sector frameworks.

 

 

Information governance

With extensive experience of delivering technological change programmes within health and care organisations, we have built up considerable expertise within information governance. Our specialist can help you to define and embed information governance strategies and policies that are up to date with the law and appropriate security standards.

 

 

Change management and communications

Helping people to understand, accept and embrace change is key for the successful delivery of benefits. At the onset of any project, we undertake stakeholder mapping exercises to ensure that everyone who needs to input into the change is fully engaged. Our clients particularly appreciate our ability to build networks and strong relationships with key stakeholders including clinicians. Our communications specialists have created innovative communication programmes and brands that successfully engage end-users and the public.